IBM Cloud Premium Support (112,500 or less per month)
Premium Support Monthly billing: Prioritized Case Handling and support experience that is aligned with your business needs with access to Initial Response Time SLO. Sev 1 < 1 hr. Its highly recommended to choose the same number of credits as your IBM cloud subscription. Minimum monthly charge is $10,000. If your initial purchase credits are insufficient – you will be charged overage at the same rate.