Sharpen – Customer Experience




Product Description

Interacting with your customers should be easy.

Let customers choose how they interact

Using bots and agents in tandem, your customers get answers to questions like, “What’s my balance?” without waiting for an available agent. Then, for more complex cases, they’ll get a team member’s undivided attention for complete resolution – whether they’re on the phone, texting, emailing, or anywhere in-betweening.


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